You have entered the CP from the computer where a protected application is/will be installed, so you decided to use the Online Activation.

Step 0. Prepare your computer

Step 1. Log in to Customer Portal

1. Access the Sentinel EMS Customer Portal (CP) by entering your Product Key.    

Fill out a registration form, if required.

Step

Before logging in to your CP, you may want to make some necessary prearrangements to smooth your license activation/update experience. 

First of all, be informed that CP provides with two ways of activating Product Keys:

You can choose this option if you have entered the CP from a target machine.

In this case, you won't need to manually generate and apply .c2v and .v2c files, because CP and Admin License Manager will do that all for you behind the scenes.

However, Online activation requires installation of Java and accessing CP via a Java-enabled web browser (for this, we strongly recommend Mozilla Firefox).

You have to use this option if you have entered the CP
from the machine which is NOT the target one.

For Offline activation, you will use .c2v and .v2c files, which are to be exchanged between your current machine and the target machine. Java installation

Step 2. Consider your Product Key parameters

When you enter the CP, the information on your license order will be displayed, including the following parameters of your Product Key:

• total number of Activations allowed for your license;
• number of activations which are still available for you (Remaining Activations) and already performed (Previous Activations);
• the list of available Features grouped into Products;
• License Terms specified for each Feature;
  
• permitted Lock Type (HL and/or SL).
  

Click Help (or the  button) for detailed description of the CP fields.

If you have activations remaining (see the Note 2), the Online Activation and Offline Activation buttons will be available.

Step 3. Go through the Online Activation

process

Depending on what you required from your manager, the process can result in:

• upgrading (activating) your protected application from demo to full-featured one (in case your current license key is the demo one);
  
• changing the functionality of your protected application;
• installing a new protection key on your computer.

To start the process, click the Online Activation button.

If some of prearrangements were not made, you will receive alerts from the update system:

• if Java was not installed:
  

• if CP web-application is not on the Exception Site List of Java Control Panel:

Handle those issues, if any. Also, if Java plug-ins need your confirmation to run, activate Java in the pop-up window that appears.

You may also pass through the following security warning:

After all the security matters are handled, confirm installation of Sentinel LDK Licensing API components, if required:

After that, update/installation of the license will proceed automatically. When it is successfully completed, you will receive the final notification:

Step 4. Verify the parameters of your newly updated license

After activation is successfully performed, the number of remaining activations will be decremented. If you no longer have available activations for this Product Key, the Online Activation and Offline Activation buttons will be hidden.

So, after you have applied your license, you can check the parameters of the new license key: Products, Features, Feature restrictions. This can be done in Admin Control Center web-application accessed from the target machine (see Note 3). 

For introduction to Admin Control Center, see "How can I view the properties of my license key?".